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Bob E. Hayes
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Bob E. Hayes
Born 1963
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3 books
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Measuring customer satisfaction
Bob E. Hayes
Measuring customer satisfaction
Bob E. Hayes
· 1992 · 278 pages
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Measuring customer satisfaction and loyalty
Bob E. Hayes
Measuring customer satisfaction and loyalty
Bob E. Hayes
· 2008 · 287 pages
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Cómo medir la satisfacción del cliente
Bob E. Hayes
Cómo medir la satisfacción del cliente
Bob E. Hayes
· 1999 · 200 pages
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