Graham Clark

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3 books

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Books

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Managing Service QualityGraham Clark
Managing Service Quality
Graham Clark · 1990 · 174 pages
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Customer service and supportColin G. Armistead, Graham Clark
Customer service and support
Colin G. Armistead, Graham Clark · 1992 · 273 pages
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Service Operations ManagementRobert Johnston, Graham Clark
Service Operations Management
Robert Johnston, Graham Clark · 2004 · 432 pages
Want to read