James C. Abbott

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The executive guide to call center metricsJames C. Abbott
The executive guide to call center metrics
James C. Abbott · 2004 · 190 pages
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Optimize Your OperationJames C. Abbott
Optimize Your Operation
James C. Abbott · 2000 · 297 pages
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Properties of paperWilliam E. Scott, James C. Abbott et al.
Properties of paper
William E. Scott, James C. Abbott, Stanley Trosset · 1989 · 191 pages
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