Jochen Wirtz
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5 books
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- Services marketingChristopher H. Lovelock, Christopher Lovelock et al.Services marketingChristopher H. Lovelock, Christopher Lovelock, Jochen Wirtz · 1983 · 648 pages
- Essentials of Services MarketingJochen Wirtz, Patricia Chew et al.Essentials of Services MarketingJochen Wirtz, Patricia Chew, Christopher H. Lovelock · 2008 · 700 pages
- Intelligent AutomationPascal Bornet, Ian Barkin et al.
- Managing Relationships and Building LoyaltyJochen Wirtz
- Services marketing in AsiaJochen Wirtz
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