- Streetwise business lettersJohn A. Woods
- Best practices in customer serviceRon Zemke, John A. Woods
- The business letter handbookMichael Muckian, John A. Woods
- The 2002 ASTD training and performance yearbookJohn A. Woods, James W. Cortada
- The supply chain yearbookJohn A. Woods, Edward J. Marien
- The 1998 ASTD training and performance yearbookJohn A. Woods, James W. Cortada
- The Quotable ExecutiveJohn A. Woods
- The quality yearbook 2000James W. Cortada, John A. Woods