Jon Anton

No counted ratings yet

4 books

No biography yet.

Books

Sorted by popularity.

20 : 20 CRMJon Anton, Laurent Philonenko
20 : 20 CRM
Jon Anton, Laurent Philonenko · 2002 · 143 pages
Want to read
Call Center BenchmarkingJon Anton, David Gustin
Call Center Benchmarking
Jon Anton, David Gustin · 2000 · 96 pages
Want to read
Customer relationship managementJon Anton
Customer relationship management
Jon Anton · 1996 · 218 pages
Want to read
Contact center management "by the numbers"Jon Anton, Kamal Webb
Contact center management "by the numbers"
Jon Anton, Kamal Webb · 2005 · 312 pages
Want to read