Patrick D. McCarthy

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2 books

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The Nordstrom wayRobert Donald Spector, Robert Spector et al.
The Nordstrom way
Robert Donald Spector, Robert Spector, Patrick D. McCarthy · 1999 · 250 pages
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Nordstrom Way to Customer Service ExcellenceRobert Spector, Patrick D. McCarthy
Nordstrom Way to Customer Service Excellence
Robert Spector, Patrick D. McCarthy · 2005 · 240 pages
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