William C. Johnson

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Designing and delivering superior customer valueArt Weinstein, William C. Johnson
Designing and delivering superior customer value
Art Weinstein, William C. Johnson · 1999 · 388 pages
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Business process orientationKevin McCormack, Kevin P. McCormack et al.
Business process orientation
Kevin McCormack, Kevin P. McCormack, William C. Johnson · 2001 · 201 pages
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