Becoming a manager

The transition from star performer to a competent manager can be trying for many--even traumatic. The skills that led to success as a salesperson, for example, are very different from those needed to manage a sales force. New managers must learn how to lead others, to win trust and respect, to motivate, and to strike the right balance between delegation and control. It is a transition many new managers fail to make. In BECOMING A MANAGER, Linda Hill traces the experiences of 19 new managers over the course of their first year in a managerial capacity. Through personal interviews she reveals…