Big blues

"With the introduction of the IBM PC in the early 1980s, IBM stood poised to extend its dominance of the computer industry well into the twenty-first century." "The meteoric rise of competitors like Microsoft, Apple, Intel, Compaq, Sun, and others derailed IBM's dream of controlling the future. Tens of thousands of IBM employees consequently lost their jobs, their retirement hopes, and their security. And investors saw their savings shrivel." "In Big Blues, Wall Street Journal reporter Paul Carroll attributes IBM's downfall mainly to a lethal combination of corporate hubris, inflexibility,…