"Crew (or Cockpit) Resource Management training originated from a NASA workshop in 1979 that focused on improving air safety. The NASA research at that time found the primary cause of the majority of aviation accidents to be human error, and further showed the main problems to be failures of interpersonal communication, leadership, and decision making in the cockpit. This book, authored by the first generation of CRM experts, is the first comprehensive work on CRM. Crew Resource Management is a far-reaching discussion of crew coordination, communication, and resources from both within and…
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