"Today the capability to create and apply new knowledge represents one of the main sources of sustained competitive advantage. Nevertheless, there are few empirical works which address this subject. This book develops an improved and extended theoretical model about knowledge creation and transfer within organizations which is then tested empirically with a survey of 115 knowledge-intensive firms. Results show the different knowledge creation processes employed by firms in practice and allows us to obtain evidence-driven models that depict different kinds of knowledge creation…
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