Management by design

"An innovative rethinking of work environments that puts the worker at the center that leads to improved performance. Management by Design: Applying Design Principles to the Work Experience explores the premise that the best way to attract and retain people, and their knowledge, will come by adopting the principles of design usually focused on customers, and turning it inward to create positive workplace experiences. The book Provides simple, flexible new approach to the design of workplace experiences Provides guidance on how to use technology, policy and practice and space as tools for…