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QMS ConversionDavid Hoyle

QMS Conversion

2002182 pages
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2 editions

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QMS Conversion: A Process Approach assists organizations in converting their existing quality management systems of documentation into systems of managed processes that deliver business benefits. The 2000 version of ISO 9000 requires a different approach to be taken towards the achievement of quality, an approach that delivers customer satisfaction not simply compliance with documented procedures. By using a process approach to the development of a management system, the significant time and expense invested should be utilized in a way that will help an organization achieve real business…

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Editions

2 editions
  • Ebook · English · 2002
    Elsevier · 189 pages · 9780080492193
  • Other · English · 2002
    Butterworth-Heinemann · 176 pages · 9780750675987
Total quality management