
Track this book
You choose which shelves are public. Progress and read dates stay yours.
About
QMS Conversion: A Process Approach assists organizations in converting their existing quality management systems of documentation into systems of managed processes that deliver business benefits. The 2000 version of ISO 9000 requires a different approach to be taken towards the achievement of quality, an approach that delivers customer satisfaction not simply compliance with documented procedures. By using a process approach to the development of a management system, the significant time and expense invested should be utilized in a way that will help an organization achieve real business…
More by David Hoyle
All books



More like this







Reviews
Rating integrity
HealthyCounted ratings come from accounts older than 7 days and were made on or after publication. Finished readers weigh ×1.0. Readers who have not finished yet weigh ×0.5. Did-not-finish ratings are shown but not counted.
Editions
2 editions- Ebook · English · 2002Elsevier · 189 pages · 9780080492193
- Other · English · 2002Butterworth-Heinemann · 176 pages · 9780750675987
Total quality management