Reworking authority

For many companies, the past decade has been marked by a sense of turbulence and redefinition. The growing role of information technologies and service businesses has prompted companies to reconsider how they are structured and even what businesses they are in. These changes have also affected how people work, what skills they need, and what kinds of careers they expect. One critical change in how people work, Larry Hirschhorn argues, is that in a psychological sense they are expected to bring more of themselves to their jobs. This change makes it necessary to create a new culture of…