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Service FanaticsJames Merlino

Service Fanatics

2014288 pages
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Editions

1 edition
  • Hardcover · English · 2014
    McGraw-Hill Education · 288 pages · 9780071833257
HospitalsMedical carePatient satisfactionPersonal NarrativesPatient SatisfactionOrganizational Case StudiesPhysician-Patient RelationsQuality of Health Care