Steps to the future

In this thought-provoking compendium, top IT experts from around the world analyze why transformation efforts built around IT often fail, and share provocative and practical methods for ensuring that IT lives up to its promise. Writing for both IT and general business managers, they zero in on the management competencies required for successful, sustainable change, incorporating case studies and cutting-edge research findings to pinpoint the failings of traditional IT management approaches such as strategic alignment and business process reengineering. They persuasively argue for the…