The encore effect

Whether you want to win that new account or inspire your family and friends, bestselling author and acclaimed speaker Mark Sanborn shows us how to make every performance count.Every day, we are called to perform-- at work, at home, in our communities. But is it possible to make every performance outstanding, the kind that leaves people applauding for an encore?Mark Sanborn, leadership expert and bestselling author of The Fred Factor, says that anyone can achieve remarkable performance time after time--no matter what their personality, strengths, or weaknesses. In The Encore Effect Sanborn…