The unforced error

A guide to help managers prepare for whatever comes over the net In tennis, the player with the fewest unforced errors usually wins. The same is true in business— all too often, the mistakes that sabotage a career are completely avoidable, if you can anticipate them early enough. Bestselling management writer Jeffrey Krames adopts the metaphor of tennis to show how to spot and sidestep the types of faults that do the most damage. He shows how businesspeople can develop and practice good habits so they'll be ready for an unusually fast serve or wicked backhand. Drawing on stories about famous…