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Kaufman takes you on a journey into the new world of service. Learn how the world's leading companies have changed the game, and how you can successfully follow this path to an uplifting service transformation.
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Editions
4 editions- Paperback · English · 2012Evolve Publishing · 352 pages · 9780984762552
- Other · English · 2012Ron Kaufman · 318 pages · 9789810718329
- Other · English · 2012Evolve Publishing · 318 pages · 9780984762507
- Other · English · 2012Wiley & Sons, Incorporated, John · 9781118172735
Customer servicesInterpersonal relationsCustomer relationsConsumer satisfactionIndustriesServiceBUSINESS & ECONOMICSNew York Times bestseller