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When talk worksDeborah M. Kolb

When talk works

1994513 pages
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About

When mediator Jimmy Carter talks, world leaders listen. When violence erupts in a public housing project, Linda Colburn mediates for peace. And when attorney William Hobgood intervenes to resolve a labor dispute, he saves workers and management the economic and emotional costs of litigation. When Talk Works goes behind the scenes with accomplished mediators to show how these professionals resolve conflicts in our families, businesses, communities, and between nations. In twelve personal, interview-based profiles in the style of The New Yorker, Deborah M. Kolb and her associates present an…

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Editions

1 edition
  • Other · English · 1994
    Jossey-Bass · 513 pages · 9781555426408
Dispute resolution (Law)Conflict managementMediation