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xiv, 257 pages ; 23 cm
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Editions
3 editions- Paperback · English · 2013Palgrave Macmillan · 271 pages · 9781349451111
- Hardcover · English · 2013Palgrave Macmillan · 257 pages · 9781137293244
- Other · English · 2013Palgrave Macmillan Limited · 9781137293251
Customer relations, managementElectronic commerceIndustrial sociologyWork ethicCustomer servicesCustomer relationsSelf-service (Economics)