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How Customers ThinkGerald Zaltman

How Customers Think

2003352 pages
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1 edition
Nonfiction

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Illustrates how leading companies are "mining the unconscious" with remarkable results, and introduces innovative tools and techniques that help marketers.

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Editions

1 edition
  • Hardcover · English · 2003
    Harvard Business School Press · 352 pages · 9781578518265
Consumer behaviorPsychological aspectsConsumersPsychologyMarketingCreative thinkingConsumer behavior--psychological aspectsConsumers--psychology