"This volume focuses on the hands-on experiences of companies across a broad range of organizations and the challenges that emerge as the scorecards are put into operation. If these challenges are not met they may hamper or even erode the implementation of scorecards - even though the concept as such is valid. Identifying achievements as well as failures, this book looks at the challenges encountered by successful companies when operating their scorecards, and shows how they manage these problems." "Based on the experiences of leading world companies such as Skandia, British Airways,…
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Editions
4 editions
Other · English · 2010
Wiley & Sons, Incorporated, John · 320 pages · 9780470668153
