The knowing organization

The Knowing Organization is the first text that links the broad areas of organizational behavior and information management. It looks at how organizations behave as information-seeking, information-creating, and information-using communities, and offers models of how organizations behave and how information participates in that behavior. Choo pursues three main objectives throughout the text. First, he analyses and compares the principal modes by which an organization uses information strategically to make sense of its changing environment, create knowledge, and make decisions. Second, he…