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"Whether or not you use Salesforce, this book will provide you with a strategic framework to drive business transformation for your organization and your customers, and give an understanding of how cloud technology influences, and is influenced by, current trends and developments in design, analytics, and customer and employee culture"--
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Editions
2 editions- Other · English · 2016Wiley & Sons, Incorporated, John · 272 pages · 9781119326045
- Other · English · 2016257 pages · 9781119326038
Cloud computingSellingComputer programsConsumer behaviorOrganizational changeWeb services